13 diagnostic guides6 model groups

De'Longhi coffee maker troubleshooting

Choose the manual or automatic machine family before checking warning lights, milk delivery, the grinder or a maintenance cycle.

Match the model. Then match the symptom.

  1. Read the full model number on the machine label.
  2. Choose the closest model group below.
  3. Open a guide for what you can see, hear or measure.
  4. Follow the guide's safety limits before running a test.
Representative automatic espresso machine
Representative espresso equipment; not the exact De'Longhi automatic or manual model in this guide. Photo credits.
2 guides

Dedica

Choose a symptom below, or open the Dedica overview.

2 guides

Eletta Explore

Choose a symptom below, or open the Eletta Explore overview.

2 guides

La Specialista

Choose a symptom below, or open the La Specialista overview.

3 guides

Magnifica Evo

Choose a symptom below, or open the Magnifica Evo overview.

Milk and steam

Magnifica Evo Milk Drinks Not Lighting Up: Check Detection

On a Magnifica Evo with an automatic milk carafe, unlit milk-drink choices can be a detection issue rather than a frothing blockage. Check the milk level and normal carafe seating before cleaning unrelated parts or buying a...

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Symptom-first diagnosis

Magnifica Evo Milk Not Frothing: Match the Carafe Revision

Distinguish no milk pickup, hot milk with little foam, and spluttering at the carafe. Start with the correct carafe assembly and its cleaning route. DeLonghi provides different deep-cleaning videos for original and EX:2...

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3 guides

Magnifica S

Choose a symptom below, or open the Magnifica S overview.