Cleaning and descaling
JURA Clean Machine Message: Complete the Tablet Cycle
The display requests cleaning or repeats the message after a rinse.
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8 diagnostic guides1 model groups
JURA coffee maker troubleshooting
Use the exact model and displayed message to choose a guide. Compare what changed before attempting a maintenance cycle.
Match the model. Then match the symptom.
- Read the full model number on the machine label.
- Choose the closest model group below.
- Open a guide for what you can see, hear or measure.
- Follow the guide's safety limits before running a test.
Heating and temperature
JURA Coffee Not Hot Enough
Black coffee and milk drinks are cooler than expected.
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Cleaning and descaling
JURA Descale Message Will Not Clear
The descale prompt remains or the program repeats rinse requests.
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Sensors and messages
JURA Drip Tray Message Will Not Clear
The machine says the drip tray is missing, full, or must be emptied after it was reinstalled.
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Sensors and messages
JURA Empty Grounds Message Will Not Clear
The display continues to request emptying after the container is clean.
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Sensors and messages
JURA Fill Water Tank Message When the Tank Is Full
The display requests water even though the reservoir is filled.
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Grinder and beans
JURA Grinder Not Grinding or Says Fill Beans
The grinder is silent, sounds strained, or the machine reports no beans with beans present.
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Milk and steam
JURA Milk Not Frothing: Air Intake and Milk Path Test
The fine-foam frother delivers hot flat milk, sputters, or draws no milk.
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